Organizational Development: Analysis and Intervention
- The core of organizational development is understanding the relationship between the technical systems (work) and the social systems (cultural, values, individual styles and needs) of the organization.
- The typical OD engagement entails (1) an assessment conducted with the members of the target unity or sub-system, (2) working with the sub-system to arrive at a satisfactory and powerful explanation of what is going on, (3) reaching agreement with the members of the unit as to how best to proceed, and (4) implementing that agreed upon actions/interventions.
Communication & Human Relations
- Negotiation and Conflict Management
- Listening
- Professional Presentation Skills
- Personal Styles Analysis (MBTI)
Team Building & Development
- Counseling with and intervening in dysfunctional teams
- Facilitation Skills
- Meeting Management
- Planning Conferences
- Project Management
- Team Building
Quality Improvement
- Facilitation Skills
- Construction Partnering
- Process Management
- Team-Based Quality Improvement
- Work Process Redesign
Leadership
- Leadership Models & Practice
Facilitation
- Specializing in facilitating group collaboration, problem-solving and decision-making. Contexts range from strategic planning with boards & directors to high involvement community action to work-based process improvement teams.
Terry Pickett 