Organizational Development: Analysis and Intervention
The core of organizational development is understanding the relationship between the technical systems (work) and the social systems (cultural, values, individual styles and needs) of the organization.
The typical OD engagement entails (1) an assessment conducted with the members of the target unity or sub-system, (2) working with the sub-system to arrive at a satisfactory and powerful explanation of what is going on, (3) reaching agreement with the members of the unit as to how best to proceed, and (4) implementing that agreed upon actions/interventions.
Communication & Human Relations
Negotiation and Conflict Management
Listening
Professional Presentation Skills
Personal Styles Analysis (MBTI)
Team Building & Development
Counseling with and intervening in dysfunctional teams
Facilitation Skills
Meeting Management
Planning Conferences
Project Management
Team Building
Quality Improvement
Facilitation Skills
Construction Partnering
Process Management
Team-Based Quality Improvement
Work Process Redesign
Leadership
Leadership Models & Practice
Facilitation
Specializing in facilitating group collaboration, problem-solving and decision-making. Contexts range from strategic planning with boards & directors to high involvement community action to work-based process improvement teams.